Insights

Answers to the questions people type before they know they need a consultant.

Written for owners, directors and managers, not engineers. Each guide gives the answer in the first paragraph and the reasoning after it, and none of them are gated.

Fundamentals

2 guides on fundamentals

Fundamentals · 7 min read

What is an AI agent, and does your business need one?

An agent is software that does work, not a chatbot that talks about it. Here is the difference, and the test for whether you need one.

Read the guide Fundamentals · 7 min read

How to pick your first AI project, and the two you should not

The first project decides whether the second one happens. Here is how to choose one that pays, and the two kinds that quietly kill AI in a business.

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Governance

4 guides on governance

Governance · 7 min read

Can our staff put company information into ChatGPT?

They already are. The useful question is which tool, which information, and under what rules, and the answer fits on one page.

Read the guide Governance · 8 min read

How to write an AI policy for a New Zealand business, and the seven sections it needs

An AI policy your staff will actually follow fits on two pages. These are the seven sections, what each one says, and the mistakes that make policies get ignored.

Read the guide Governance · 8 min read

ISO/IEC 42001 explained for businesses that will never be certified

The AI management standard, in plain language: what it asks for, why most businesses should align rather than certify, and what aligned actually means.

Read the guide Governance · 9 min read

The Privacy Act 2020 and AI: what changes when software reads the data

The Act did not change. What changed is that software now reads, summarises and decides. Here is what that does to each of your obligations.

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Strategy

4 guides on strategy

Strategy · 7 min read

What does AI consulting cost in New Zealand?

The honest answer is a structure, not a number: what is fixed, what is quoted, what is monthly, and what should make you walk away.

Read the guide Strategy · 8 min read

Eleven questions to ask before you hire an AI consultant

The questions that separate a consultancy that designs from an agency that resells, including the ones we would rather you did not ask us.

Read the guide Strategy · 8 min read

Is your business ready for AI? The seven things to check first

Readiness is not enthusiasm. It is seven specific conditions, most of which have nothing to do with AI, and each can be checked in an afternoon.

Read the guide Strategy · 8 min read

Build or buy: how to decide for each AI use case

Not one answer for the business; one answer per use case. The five tests, and why the honest result is usually a mix.

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Architecture

1 guide on architecture

Architecture · 8 min read

Copilot, ChatGPT or something built for you: which one, when?

Three different tools for three different jobs, usually sold as if they competed. Here is how to tell which job you have.

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Solutions

1 guide on solutions

Solutions · 7 min read

Why your AI keeps making things up, and what a knowledge base fixes

A language model guesses the next word. Given nothing to read, it guesses your policy too. Here is why, and the design that stops it.

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Read enough? Find out where your business actually stands.

Twelve questions, five minutes, and a score you can put in front of your leadership team.

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